Privacy Policy

1. Introduction and Scope

At jili70 Casino, we recognize that your privacy is of paramount importance. This Privacy Policy constitutes a legally binding agreement between you and jili70 regarding the collection, processing, storage, and disclosure of your personal data in connection with your use of our online casino and sports betting services.

By registering an account, depositing funds, placing bets, or otherwise engaging with jili70 services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not agree with any aspect of this policy, you must immediately discontinue use of our services and refrain from providing any personal information.

This Privacy Policy applies to all personal data collected through our website, mobile applications, customer support channels, marketing communications, and any other touchpoints where jili70 interacts with users. It should be read in conjunction with our Terms & Conditions, Responsible Gaming Policy, and Cookie Policy, which together form the complete framework governing your relationship with jili70 Casino.

We reserve the right to modify, update, or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated through email notification to your registered address, prominent website notice, or account dashboard alert. Your continued use of jili70 services following such changes constitutes acceptance of the revised Privacy Policy.

2. Information We Collect

2.1 Personal Information Provided by You

During account registration and ongoing use of jili70 Casino services, you provide various categories of personal information necessary for identity verification, account management, payment processing, and regulatory compliance:

Data Category	Specific Information	Purpose
Identity Information	Full legal name, date of birth, nationality, government-issued ID numbers	Age verification, identity confirmation, regulatory compliance
Contact Information	Email address, mobile phone number, residential address, postal code	Account communications, withdrawal processing, customer support
Financial Information	Bank account details, GCash/Maya numbers, cryptocurrency wallet addresses	Deposit processing, withdrawal disbursements, transaction verification
Verification Documents	Government ID copies, proof of address, payment method ownership proof	KYC compliance, fraud prevention, account security
Account Credentials	Username, password, security questions, PINs	Account access, authentication, security

2.2 Information Automatically Collected

When you access jili70 services, our systems automatically collect technical and usage information through cookies, server logs, and analytics tools:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers
• Connection Data: IP address, geographic location (country, region, city), internet service provider, connection timestamps
• Usage Data: Pages visited, games played, betting patterns, session duration, feature interactions, navigation paths
• Transaction Records: Deposit amounts, withdrawal requests, bet histories, win/loss records, bonus usage, payment method selections
• Communication Records: Customer support chat logs, email correspondence, feedback submissions, complaint details

2.3 Information from Third Parties

We may receive additional information about you from third-party sources including payment processors (transaction status, fraud risk scores), identity verification services (document authentication results, watchlist screening), analytics providers (demographic data, behavioral insights), and marketing partners (campaign effectiveness metrics). This information is used to enhance security, prevent fraud, improve services, and personalize your experience.

3. How We Use Your Information

jili70 Casino processes your personal data for specific, explicit, and legitimate purposes that are directly related to providing online gaming services and maintaining a safe, secure, and compliant platform:

3.1 Service Provision and Account Management

• Creating and maintaining your player account with accurate records
• Processing deposits, withdrawals, and other financial transactions
• Enabling gameplay across slots, live casino, sports betting, and other offerings
• Tracking gameplay history, balances, and transaction records
• Managing bonuses, promotions, and VIP rewards programs
• Providing customer support and resolving account issues

3.2 Legal and Regulatory Compliance

• Verifying that you are at least 21 years of age as required by Philippine law
• Conducting Know Your Customer (KYC) and Anti-Money Laundering (AML) checks
• Preventing fraud, cheating, collusion, and other prohibited activities
• Complying with gaming regulations, tax reporting, and government requests
• Investigating disputes, violations, or suspected illegal activity
• Maintaining records as required by applicable laws and regulations

3.3 Security and Risk Management

• Detecting and preventing fraudulent transactions and unauthorized access
• Monitoring for irregular betting patterns and advantage play
• Protecting against cyber attacks, data breaches, and security threats
• Verifying the authenticity of payment methods and preventing chargebacks
• Implementing responsible gaming measures and identifying problem gambling

3.4 Communications and Marketing

• Sending transactional notifications about deposits, withdrawals, and account activity
• Delivering promotional offers, bonuses, and special events (with your consent)
• Providing customer support responses and account-related communications
• Soliciting feedback about your experience and service satisfaction
• Sharing important updates about policy changes or platform maintenance

3.5 Platform Improvement and Analytics

• Analyzing usage patterns to improve website and app functionality
• Optimizing game selection based on player preferences
• Enhancing user interface design and navigation
• Conducting market research and competitive analysis
• Developing new features and services tailored to Filipino players

4. Information Sharing and Disclosure

jili70 Casino does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your data only in specific circumstances necessary for service provision, legal compliance, or with your explicit consent:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf including payment processing (GCash, Maya, bank transfers, cryptocurrency processors), identity verification services, cloud hosting providers, customer support platforms, email delivery services, and analytics tools. These service providers access personal data only to the extent necessary to perform their designated functions and are contractually obligated to maintain confidentiality and security standards equivalent to our own.

4.2 Legal and Regulatory Authorities

We may disclose personal information to government agencies, law enforcement, regulatory bodies, or courts when required by law, court order, or legal process. This includes responses to valid subpoenas, compliance with gaming regulations, anti-money laundering reporting obligations, tax authority requests, and cooperation with criminal investigations. We will notify you of such disclosures unless legally prohibited from doing so.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy involving jili70 Casino, your personal information may be transferred to the successor entity as part of the transaction. We will provide notice before your information becomes subject to a different privacy policy and give you the opportunity to close your account before the transfer if you object.

4.4 With Your Consent

We may share your information with third parties for purposes not described in this Privacy Policy when we have obtained your explicit, informed consent to do so. You may withdraw such consent at any time by contacting our customer support team.

5. Data Security Measures

jili70 Casino implements comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

5.1 Technical Security Controls

• Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS protocols, the same standard used by major financial institutions worldwide
• Secure Storage: Personal data stored in our databases is encrypted at rest using industry-standard cryptographic algorithms
• Firewalls and Intrusion Detection: Multi-layered firewalls and intrusion detection systems monitor and block unauthorized access attempts
• Regular Security Audits: Independent third-party security firms conduct penetration testing and vulnerability assessments quarterly
• Secure Authentication: Strong password requirements, account lockout mechanisms, and optional two-factor authentication protect against unauthorized access

5.2 Administrative and Organizational Controls

• Access Restrictions: Personal data access is limited to authorized employees on a need-to-know basis with role-based permissions
• Employee Training: All personnel handling personal data receive regular training on privacy obligations and security best practices
• Confidentiality Agreements: Employees and contractors sign binding confidentiality agreements prohibiting unauthorized disclosure
• Incident Response Plan: Documented procedures for detecting, responding to, and recovering from security incidents or data breaches
• Vendor Management: Third-party service providers undergo security assessments and must meet our data protection standards

5.3 Data Breach Notification

In the unlikely event of a data breach affecting your personal information, jili70 will notify you and relevant authorities within seventy-two (72) hours of discovery as required by the Philippine Data Privacy Act. The notification will include the nature of the breach, the data compromised, potential consequences, and measures taken to mitigate harm.

6. Data Retention and Deletion

jili70 Casino retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements:

• Active Accounts: Personal data associated with active accounts is retained for the duration of your relationship with jili70 and for a reasonable period thereafter to address any post-closure matters
• Closed Accounts: Following voluntary or involuntary account closure, we retain core identification data, transaction records, and gaming history for seven (7) years to comply with anti-money laundering regulations, tax reporting requirements, and potential dispute resolution
• Marketing Data: If you unsubscribe from promotional communications, we suppress your contact information to prevent future marketing but may retain minimal data to honor your opt-out preference
• Legal Holds: Data subject to legal proceedings, investigations, or regulatory inquiries is preserved until the matter is fully resolved

After applicable retention periods expire, personal data is securely deleted or anonymized such that it can no longer be associated with you as an identifiable individual. You may request earlier deletion of certain data categories by contacting our Data Protection Officer, subject to legal and contractual limitations.

7. Your Privacy Rights and Choices

The Philippine Data Privacy Act grants you several rights regarding your personal information. jili70 Casino respects these rights and provides mechanisms to exercise them:

7.1 Right to Access

You have the right to request copies of the personal data we hold about you. This includes account details, transaction history, gaming records, communications, and any automated processing information. We will provide this data in a commonly used electronic format within thirty (30) days of your verified request.

7.2 Right to Rectification

If any personal information we hold is inaccurate, incomplete, or outdated, you have the right to request correction. You can update most information directly through your account settings. For changes requiring verification (such as legal name or date of birth), contact customer support with appropriate documentation.

7.3 Right to Erasure

Under certain circumstances, you may request deletion of your personal data. This right is not absolute and may be limited by legal retention obligations, ongoing investigations, or legitimate business interests. We will evaluate each request individually and inform you of any limitations preventing full deletion.

7.4 Right to Object

You can object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests by providing specific grounds related to your particular situation. We will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.

7.5 Right to Data Portability

Where technically feasible, you have the right to receive your personal data in a structured, machine-readable format and transmit it to another service provider. This right applies to data you provided to us with consent or under a contract.

7.6 Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing conducted before withdrawal. Note that withdrawal of consent may prevent us from providing certain services that require the data.

7.7 How to Exercise Your Rights

To exercise any of these rights, contact our Data Protection Officer through the customer support channels. Include your full name, account username, and specific request details. We may require identity verification to prevent unauthorized disclosure of personal information. jili70 will respond to legitimate requests within thirty (30) days.

8. Cookies and Tracking Technologies

jili70 Casino uses cookies, web beacons, and similar technologies to enhance user experience, analyze platform performance, and deliver personalized content. Cookies are small text files placed on your device that store preferences and usage information.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired). Cookie categories include essential cookies required for platform functionality, performance cookies for analytics, functionality cookies to remember preferences, and marketing cookies for personalized advertising.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit functionality. Most browsers accept cookies by default but allow you to block or delete them. For more detailed information, consult our Cookie Policy available on our website.

9. Contact Information and Complaints

If you have questions, concerns, or complaints regarding this Privacy Policy or jili70 Casino data practices, please contact our Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through our website
• Customer Support: Request to speak with the Data Protection team

We are committed to resolving privacy concerns promptly and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines, the regulatory authority responsible for data protection oversight in the country.